Terms of service

These Terms & Conditions outline the rules and regulations for using our website and purchasing our artwork.

By accessing this website, you agree to accept and be bound by the following terms.

1. Products & Descriptions

  • Each artwork is hand-painted and may have very slight variations in texture or color.

  • We try our best to represent each piece accurately through images and descriptions.

2. Pricing & Payment

  • All prices are listed in INR (₹) and are inclusive of applicable taxes.

  • We reserve the right to change prices or discontinue items at any time without prior notice.

  • Payments are securely processed through trusted third-party payment gateways.

3. Order Processing & Shipping

  • All orders are processed within 7–10 business days.

  • Shipping timelines may vary based on location and courier partners.

  • Tracking details will be provided once the order is dispatched.

4. Cancellations

  • Orders can only be cancelled if they have not yet been shipped.

  • Once the order is dispatched, cancellation is not possible.

  • To request a cancellation, please contact us at [your email].

5. Refunds & Returns

  • We offer refunds only if the product is received in a damaged condition.

  • Please report any damage within 48 hours of delivery, along with clear photographs.

  • Refunds will not be provided for change of mind or dislike of product after delivery.

6. Intellectual Property

  • All images, artworks, and content on this site belong to Kalai

  • You may not copy, reproduce, or use our content without written permission.

7. Privacy

  • We respect your privacy and only use your data to fulfill your orders and improve your shopping experience.

  • For more details, please refer to our Privacy Policy.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.